Job
Title :

Functional Analyst

Qualification
:

BTech,B.E

Experience
:

7 to 11 Years

Must
Have Skills :
Proven
experience defining and delivering enterprise-level digital
experiences.
Solid
understanding of digital technologies, web infrastructure, and
content delivery networks (e.g., Akamai).
Familiarity
with content management systems, chatbot frameworks, and web
analytics tools.
Experience
working with cross-functional teams including developers, designers,
and marketers.
Robust
analytical, communication, and documentation skills.

Positive
to Have Skills :
Experience
with global site rollouts, localization, and governance.
Working
knowledge of Azure, Salesforce, or Adobe Experience Cloud or
Umbraco CMS.
Familiarity
with WCAG (Web Content Accessibility Guidelines) accessibility
standards and regulatory compliance.

Roles
and Responsibilities :
Website
Experience Ownership:
Lead the
functional definition and roadmap of the Arrow ECS global website,
home page,



and high-traffic user journeys.
Partner with
UX/UI teams to design intuitive, consistent top nav, footer, and
global navigation structures.
Digital
Engagement Tools:
Define
business and functional requirements for chatbots, live agents, and
other conversational AI tools.
Collaborate
with vendors and internal teams to implement and enhance digital
engagement tools.
URL and Content
Strategy:
Develop and
maintain a strategic URL structure that aligns with SEO best
practices and localization needs.
Arrow Partners
with marketing, content, and SEO teams to ensure findability and
optimal user navigation.

Location
:

Bangalore,Hyderabad,Chennai

CTC
Range :

25 LPA

Notice
period :

30 Daya

Shift
Timings :

General

Mode
of Interview :

Virtual

Mode
of Work :

Hybrid

Mode
of Hire :

Permanent

Note
:

NA

📌 Functional Analyst Bengaluru (India)
🏢 Important Company of the Sector
📍 India