As a Lead Qualifier, you’ll be the crucial link between potential customers and their next exciting journey. Your role will ensure that travellers receive a smooth, engaging, and personalized experience. If you’re passionate about travel and enjoy guiding others toward their dream adventures, this position is for you.
Key Responsibilities
Lead Assessment: Evaluate marketing-generated leads to identify prospective customers for holiday quotations.
Customer Engagement: Promptly reach out to current leads to maximize conversion opportunities.
Qualification: Understand customer needs, assess fit, and qualify leads based on intent, preferences, and requirements.
Pipeline Conversion: Convert qualified leads into active prospects by forwarding them for detailed consultation or initiating the quotation process.
Collaboration: Partner with sales and travel advisors to ensure a smooth transition of qualified leads and enhance customer experience.
Database Management: Keep detailed, accurate records of lead interactions and statuses in the CRM system while ensuring timely follow-ups.
Quick Response:
Maintain fast turnaround times for initial lead engagement to boost conversion rates and customer satisfaction.
Requirements
Communication: Excellent verbal and written communication skills with the ability to build rapport quickly.
Analytical Ability: Robust skills in evaluating and prioritizing leads, with an eye for high-potential opportunities.
Proactive Approach: Self-driven, quick to respond, and able to take ownership of leads and follow-ups.
Customer-Centric Mindset: Capable of understanding customer needs and engaging in a consultative manner.
Organization & Multitasking: Comfortable managing multiple leads simultaneously in a fast-paced setting.
Target Orientation: Demonstrated ability to achieve or exceed lead qualification and conversion goals.
Experience: Prior experience in lead qualification, tele-calling, inside sales, or similar customer-facing roles is preferred.
Benefits
Competitive salary and benefits
Attractive sales commission structure
A collaborative and ambitious team setting to support your growth
Skills
Communication
Logic and Reasoning
📌 Lead Qualifier Gurugram
🏢 Recognized
📍 Gurugram
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