Role Overview:

We are looking for a highly detail -oriented
and analytical IT Executive to join our offshore operations team. This role is
not a traditional IT support position. It is a business -critical operations
role that focuses on system configuration, reporting, ERP support, and data
management to enable smooth day -to -day business functioning.

Key Responsibilities:

• Prepare, manage, and distribute
management reports using Power BI and Excel.

• Maintain and update business web portals,
including item data, pricing, catalogues, and user access.

• Perform ERP -related activities such as
bulk amendments, order releases, item creation, and system error resolution
(Navision experience is a robust advantage).

• Investigate and resolve operational
tickets and system -related queries.

• Coordinate with the UK stakeholders
through meetings and calls.

• Ensure accuracy, compliance, and




documentation of all system changes.

• Provide basic end -user system support and
troubleshooting using fundamental networking knowledge.