Experienced in managing Predictive Dialer technology.
Able to effectively communicate and comprehend instructions in English.
Knowledge of voice telecommunications technologies, including PBX, ACD, AOD, IVR, Chat, SMS, Predictive Dialers and Voicemail.
Excellent working knowledge of MS Office suite including Word, Excel, PowerPoint & solid written communication skills.
The CRM Delegated Administrator is responsible for managing, configuring, supporting, troubleshooting, strategizing and creating custom solutions for the all CRM applications that are related to the Call Center.
Act as Technical and systems liaison between EBS and Client IT and Operations staff. Lead all technical aspects of client project on-boarding.
Act as company's internet police, monitoring internet and email-use while ensuring adherence to company's usage policies.
Desired but not required: experience with VoIP and website designing.

📌 It Executive Bhopal (India)
🏢 Important Company of the Sector
📍 India