Key Responsibilities
Invoice Processing & Accounting
Ensure timely and accurate accounting of all customer invoices in Microsoft Dynamics 365 Finance & Operations (D365 F&O;), in line with agreed billing schedules and contractual terms.
Review and validate invoices for completeness – entity, currency, cost centre, and revenue account alignment – before posting.
Manage credit note processing, adjustments, and reversals with appropriate documentation and approval workflows.
Maintain accurate AR sub-ledger records and ensure regular reconciliation against the general ledger.
Vendor / Customer Portal Management
Upload invoices and supporting documents on customer self-service and vendor payment portals (e.g. Ariba, Oracle iSupplier, or client-specific platforms) within stipulated SLA windows.
Track portal submission status, resolve rejection errors, and resubmit within agreed timelines.
Maintain a portal-wise tracker for submission dates, acknowledgement receipts, and payment statuses.
Collections & Customer Engagement
Drive the end-to-end collection cycle – from invoice delivery confirmation through to payment receipt – across a portfolio of B2B clients.
Initiate proactive outreach to customers at pre-due, due, and overdue stages, maintaining a professional and relationship-preserving tone.
Escalate aged receivables to the Finance Manager / Qatar finance leadership with transparent commentary and proposed resolution steps.
Maintain detailed records of collection conversations, commitments, and payment timelines in the AR tracker.
Reporting & Reconciliation
Prepare weekly AR ageing reports with commentary on overdue accounts, disputed invoices, and expected collections.
Produce monthly DSO (Days Sales Outstanding) analysis and highlight trends for management review.
Support month-end close activities including AR provisioning inputs, customer balance confirmations, and revenue reconciliations.
Process & Controls
Maintain SOPs for invoice processing, portal submission, and