StayVista is India’s largest villa hospitality brand and has redefined group getaways. Our handpicked luxury villas are present in every famous holiday destination across the country. We curate unique experiences paired with top-notch hospitality, creating unforgettable stays. Here, you will be a part of our passionate team, dedicated to crafting exceptional getaways and curating one-of-a-kind homes. We are a close-knit tribe, united by a shared love for travel and on a mission to become the most loved hospitality brand in India.
Why Work With Us?
At StayVista, you're part of a community where your ideas and growth matter. We’re a quick-growing team that values continuous improvement. With our skill upgrade programs, you’ll keep learning and evolving, just like we do. And hey, when you’re ready for a break, our villa discounts make it easy to enjoy the luxury you help create.
Your Role
As a Specialist at StayVista, you will be the main point of contact for our guests, making sure they have a smooth and unforgettable experience.
You'll listen to what each guest likes, handle their requests promptly, and solve any small issues that come up quickly. Your goal is to ensure that every guest feels well taken care of and leaves with a positive impression.
About You
Responsible for ensuring seamless guest experience.
Take ownership of guest issues and follow problems through to resolution.
Make decisions that are in the best interest of the company and the guests.
Meet and maintain Vista standards and metrics such as guest satisfaction, accuracy, and efficiency.
Provide guidance or assistance during the stay, post-booking to check-out, grievance handling, and provide timely solutions.
Ensuring timely collection of feedback post guests' stay.
Reporting any damage of the property to the property operation team.
Keep up with the industry’s developments and apply best practices to the areas of improvement.
2 years of work experience in guest