Position Summary

This open role would involve delivery of risk-based control testing assignments to ensure that all business risks are anticipated, identified, recognized, and appropriately managed in alignment with the departmental risk-based testing plan and initiatives. Basic to Intermediate knowledge of the Financial / Insurance Industry is required.

Job Responsibilities

Risk-Based Control Testing
Support and execute proactive control testing across Global Customer Service & Operations (GCSO) including control testing for risk focused projects by using department guidelines, knowledge of best practices, and understanding of controls to provide management with an independent appraisal of the control setting surrounding business processes or activities
Support and execution in assessment and evaluation of control and risk descriptions to ensure they are well documented. Assesses the soundness, adequacy, compliance and cost-effectiveness of the enterprise’s operational, financial and information systems controls and the accuracy,



integrity and completeness of data integral to operations, including management reporting
Execute, Support and Assist with the preparation of testing scripts/checklists for use across GCSO
Execution with the development of internal procedures and templates for use in testing activities
Ensure and execute all aspects of a proactive testing assignment including planning, testing, and reporting results to HOD of countries globally
Issue root cause analysis and thematic issues
Project Management
Support, Execute and assist in projects, completing assigned tasks and responsibilities within budget and agreed timelines (and explaining variances)
Communicate appropriately with identified stakeholders within Risk Operations and business management
Exhibits organization and multi-tasking skills required to successfully engage in simultaneous engagements
Relationship Management
Maintains a positive working relationship with team members, globa

📌 Unit Manager (Noida)
🏢 MetLife
📍 Noida