Role Purpose
Act as the business-to-solution bridge for digital supply chain transformation, engaging directly with China-based supply chain stakeholders to gather requirements, identify process and automation improvement areas, and translate business needs into workflows, SOPs, and solution designs — working in close consultation with the Solution Analyst and the AI/Product team. (The role is fully work from home in India)
Key Responsibilities
• Engage directly with supply chain business stakeholders to gather detailed requirements and identify areas for process improvement and automation
• Convert business requirements into business solutions, applying supply chain domain knowledge to design end-to-end workflows
• Partner with the Solution Analyst to define Standard Operating Procedures (SOPs), exception-handling rules, and system logic
• Define user interface (UI) requirements and user experience considerations for new system builds
• Design and propose new/updated KPIs to measure process performance and automation impact




• Coordinate closely with the AI/Product development team for functional inputs and validation
• Track project activities, action items, timelines, and deliverables
• Prepare dashboards, KPI reports, and leadership review presentations
• Support testing, UAT, deployment, and continuous improvement initiatives
• Coordinate cross-functional meetings and follow-up actions
Qualification & Experience
• Bachelor’s degree in Engineering, Supply Chain, Operations, or Business Management
• MBA preferred
• 5-7 years of experience in Supply Chain, Business Analysis, or Digital/ERP Transformation, with hands-on exposure to ERP transition/transformation projects (e.g., WMS or DMS implementation) strongly preferred
• Consulting or in-house enterprise resource transformation experience valued
Required Skills
• Strong understanding of both supply chain business processes AND underlying systems/technology — able to bridge business needs with solution architecture
•

📌 Business Process Analyst (Mumbai)
🏢 Lamipak
📍 Mumbai