Job Description – Club Manager
Position: Club Manager
Department: Clubs & Hospitality
Location: Club 76, BPTP – Sector 76, Faridabad
Reporting To: Head – Clubs & Hospitality
About the Role
The Club Manager is responsible for the overall operations, administration, revenue generation, member engagement, and service excellence at Club 76. The role ensures seamless functioning of all club facilities while delivering a premium member experience through effective team management, operational efficiency, and adherence to quality and safety standards.
Key Responsibilities
Club Operations
Oversee the day-to-day operations of the club, ensuring smooth functioning across all departments.
Ensure high standards of cleanliness, maintenance, safety, and ambiance throughout the club premises.
Monitor and optimize utilization of club facilities including gym, swimming pool, sports facilities, banquet, restaurant, and recreational areas.
Develop and implement operational SOPs to enhance efficiency and service quality.
Ensure compliance with all statutory, health, fire, and safety regulations.




Member Experience & Guest Relations
Deliver exceptional customer service and create memorable experiences for members and guests.
Build robust relationships with members by addressing feedback, concerns, and grievances promptly.
Plan initiatives to improve member satisfaction, retention, and engagement.
Ensure timely resolution of member complaints while maintaining service excellence standards.
Revenue Generation & Business Development
Drive revenue through memberships, food & beverage sales, events, banquets, sports activities, and other club services.
Develop promotional campaigns and member engagement initiatives to increase footfall and revenue.
Monitor revenue performance against budgets and identify growth opportunities.
Coordinate with Sales and Marketing teams for membership acquisition and promotional activities.
Events & Activities
Plan, organize, and execute social, recreational, cu

📌 Club Manager (Faridabad)
🏢 BPTP
📍 Faridabad