31 Jul
|
Nanonets
|
Bengaluru
31 Jul
Nanonets
Bengaluru
About Us:
Nanonets agents are built for complex business processes. Ranked #1 in understanding unstructured data and applying business rules in processes like accounts payable, order management, and supply chain.
Nanonets agents handle the exceptions other tools miss, reducing processing time by 94% and delivering clean data to SAP, Salesforce, or any system of record. That's why global enterprises reach for Nanonets when workflows are complex and accuracy is non-negotiable.
Learn more about us here:
Youtube
Hugging Face
Nanonets Research
The Role
Nanonets is seeking an Enterprise Account Manager to own Enterprise customer relationships, with a robust focus on upsell, expansion, and renewal.
This role sits at the critical intersection of post-sale execution and revenue growth. You'll engage customers early in their journey, build the account relationship in partnership with the Customer Success Manager, and drive both expansion and retention across your book of business.
Primary KPI: Net Revenue Retention (NRR), driven through expansion ARR and on-time renewal close.
Your primary KPI will be revenue growth and account expansion.
Roles and Responsibilities:
Own a book of enterprise accounts from POC kickoff through renewal, building the commercial relationship and executive alignment
Partner closely with the Customer Success Manager as your first resource for product support, demos, and early expansion discussions before engaging Engagement Manager or Solutions
Proactively identify and execute upsell opportunities (expanded use cases, higher volumes, additional workflows or teams)
Own renewal outreach and negotiation beginning 5 months before renewal date, using the health narrative delivered by the CSM
Build and maintain multi-threaded relationships with economic buyers and executive stakeholders, not just day-to-day operational contacts
Partner closely with Solutions, Product, and Sales to align customer needs with long-term growth opportunities
Run commercial conv
📌 Enterprise Account Manager (Bengaluru)
🏢 Nanonets
📍 Bengaluru