Project Role : Application Support Engineer
Project Role Description : Act as software detectives, provide a energetic service identifying and solving issues within multiple components of critical business systems.
Must have skills : OpenText Documentum
Good to have skills : NA
Minimum 2 year(s) of experience is required
Educational Qualification : 15 years full time education

Summary:
As an Application Support Engineer, a typical day involves acting as a software detective by investigating and resolving issues across various components of essential business systems. This role requires a proactive approach to identifying problems, analyzing system behavior, and ensuring smooth operation of critical applications. The position demands continuous monitoring, collaboration with different teams, and delivering timely solutions to maintain system reliability and performance in a dynamic work environment.

Roles & Responsibilities:
- Expected to perform independently and become an SME.




- Developing and implementing custom Documentum D2 applications and components using Documentum D2 Configurations, forms, workflows and widgets.
- Customizing existing Documentum D2 components and workflows to align with specific business processes and requirements
- Developing custom utilities using Java and DFCs as per business requirements.
- Identify and resolve technical issues related to Documentum D2 system, such as performance problems, access permissions, or integration challenges.
- Provide technical assistance and support to end users experiencing Documentum related problems. This may involve troubleshooting user issues, responding to inquiries and guiding users on how to use the system effectively.
- Required active participation/contribution in team discussions.
- Contribute in providing solutions to work related problems.
- Collaborate with cross-functional teams to understand system requirements and troubleshoot complex issues.
- Document findings and resolutions to support kno

📌 Application Support Engineer (Bengaluru)
🏢 Accenture
📍 Bengaluru