Associate Relations Director – India & Philippines

The Associate Relations (Employee Relations) COE is responsible for building a centralized, expert level Associate Relations function that establishes a consistent and optimized process for investigating and resolving Associate complaints and conflicts across a broad scope of HR related matters. The function will enable management effectiveness through the execution of proactive associate relations initiatives and interventions.
The Associate Relations Director role will be based in India, supporting associates, cases, and business units across India and the Philippines. This role requires the ability to work flexible schedule to support regional business partners and cross‑border collaboration. This Role will be responsible for conducting Associate Relations investigations and inquiries, providing effective people management consultation and guidance, recommending outcomes to resolve employee relations issues, with a key focus on maintaining a positive employee relations climate, mentoring Associate Relations Managers,



and assisting in the overall build and implementation of the Associate Relations COE organization. The Associate Relations Director will cover Associates and cases across multiple business units and geographies and typically will be involved in high risk and/or high profile investigations . They will also have responsibility for the building and maintenance of processes, procedures and tools for the function, including investigation guidelines, documentation procedures, training and development of junior team members.

Key Responsibilities

Develop and lead a highly skilled group of ER managers
Responsible for defining and executing the ER strategy in the region, providing consulting, support and direction for the ER function in India and Philippines
Support investigators in highly sensitive HR and Employee Relations issues, including mentoring to Associate Relations COE Managers on effective investiga

📌 Director Associate Relations (Hyderabad)
🏢 ADP
📍 Hyderabad