Key Responsibilities:
Employee Lifecycle Administration
· Issue contracts and variations
· Coordinate interviews and pre-employment checks
· Support onboarding and offboarding
· Process employee changes (role, pay, transfers, CBA progression)
HR Systems and Records
· Support employees and managers with HR system navigation and self-service processes within Workday.
· Log and manage HR enquiries within the HR case management system.
· Support Workday user access requests and provide basic troubleshooting support where required.
· Maintain HR templates, policies and documentation within HR systems.
HR Enquiries and Support
· Act as the first point of contact for HR enquiries from employees and managers.
· Respond to HR enquiries and provide guidance on HR policies, procedures and HR processes.
· Identify the underlying issue through effective questioning and provide accurate and thorough responses.
· Direct employees and managers to relevant HR resources, policies or self-service guidance.




· Research solutions to HR enquiries and escalate more complex matters to the HR Services Advisor when appropriate.
Reporting and Compliance
· Run standard HR reports and provide basic HR data or analytics to HR teams, HR Business Partners or leadership when required.
· Support HR audits and compliance activities.
· Ensure HR records are maintained in accordance with company policies, data protection requirements and employment legislation.
Collaboration and HR Service Delivery
· Work closely with HR Services Advisors to ensure productive resolution of HR queries and cases.
· Partner with HR Business Partners and HR Centres of Excellence to support HR processes and activities.
· Ensure HR activities are delivered in line with organisational policies and standards.
· Adhere to company safety, integrity and code of conduct policies.
Continuous Improvement
· Support continuous improvement initiatives within HR Services.
· Identify opportunities to improve HR processes, service delivery

📌 HR People Support Admin (India)
🏢 ALKEGEN
📍 India