Key Job Responsibilities:
Link & Sync Support: Resolve complex "Link" breaks and data synchronization errors between spreadsheets and final documents.
XBRL Troubleshooting: Assist users with XBRL/iXBRL tagging errors and filing validation messages.
Performance Optimization: Investigate and resolve lag or performance issues in large-scale Workiva workbooks.
Access & Security: Manage workspace permissions and troubleshoot audit trail extraction requests.
Critical Filing Support: Provide high-availability support during month-end and quarter-end filing windows.
Required Skills and Qualifications:
Experience: 3–6 years in financial software support or SEC reporting technology.
Technical Skills: Expert-level Excel/Spreadsheet skills and familiarity with XBRL tagging.
Domain Knowledge: Understanding of the financial reporting cycle is a major advantage.