Job Description Summary (In Points)

Deliver exceptional customer service and build strong customer relationships through empathy and professionalism.

Ensure adherence to company policies and promote a customer -centric culture.

Drive store sales to achieve overall and category -wise targets.

Use data insights to improve inventory management and identify growth opportunities.

Coordinate with the Visual Merchandising team to maintain effective in -store displays.

Lead, motivate, and develop the store team through coaching, training, and performance management.

Manage staffing, schedules, hiring, and team performance reviews.

Adapt to business changes and encourage flexibility in adopting new processes and technologies.

Make data -driven decisions to improve store efficiency and customer satisfaction.

Oversee complete store operations including stock management, shrinkage control, audits, and compliance.

Maintain store presentation and handle administrative tasks such as expense tracking and reporting.