As a ServiceNow HR Developer at Fortive, you will support the design,
configuration, and enhancement of ServiceNow solutions that enable HR teams and
employees to efficiently manage HR services. You will work closely with senior
developers, product owners, and HR stakeholders to deliver features within the
ServiceNow HR Service Delivery (HRSD) platform.
This role is ideal for a developer who has hands-on ServiceNow experience and is
ready to deepen their skills in HR technology within a global enterprise
workplace. You will contribute to development efforts, participate in platform
administration activities, and help maintain employee-facing experiences that
improve service delivery.
RESPONSIBILTIES:
* Configure and develop ServiceNow HRSD functionality, including Employee
Service Center, Case and Knowledge Management, Onboarding and Transitions,
Live Chat and Virtual Agent
* Support day-to-day ServiceNow administration activities, including upgrades,
releases, and maintenance tasks.
* Develop and maintain application code, user interface components, and
integrations under guidance from senior team members.
* Perform configuration and customization using out-of-the-box ServiceNow
capabilities, including business rules, Workflows / Flow Designer, Forms and
UI policies
* Assist with troubleshooting and resolving issues related to HRSD
functionality.
* Maintain and update employee-facing content to ensure clarity and usability.
* Document configurations and development work to support maintainability and
knowledge sharing.
* Collaborate with technical and functional partners to understand requirements
and deliver solutions.
* Participate in team ceremonies, process workshops, and continuous improvement
activities.
* Maintain current ServiceNow knowledge through training and self-study.
* Perform other duties as assigned.
ROLE QUALIFICATIONS:
Basic Qualifications:
* At least 1 or more years of HR ServiceNow experience required
* At least 2 or more years of Servi