IT AUTOMATION ENGINEER

THE ROLE

Own the design, development, and deployment of automation solutions across IT operations, reducing manual work and increasing operational efficiency. This is a hands-on, execution-focused technical role that blends traditional systems/scripting expertise with modern AI-assisted development. Success requires solid technical fundamentals, comfort working across Windows and/or Linux environments, and the judgment to use AI tools to accelerate engineering work — not replace the engineering itself.

Key Responsibilities

AUTOMATION DESIGN & IMPLEMENTATION

Design, build, and deploy automation scripts and workflows across IT service and operations processes
Identify manual, repetitive, or error-prone tasks and convert them into reliable automated solutions
Implement automation across ticketing systems, monitoring tools, provisioning workflows, and internal tooling

SYSTEMS & SCRIPTING

Hands-on experience administering Windows and/or Linux environments
Develop and maintain production-grade scripts (PowerShell, Bash, Python, or similar)
Troubleshoot,



debug, and harden automations running across mixed OS environments

AI-ASSISTED DEVELOPMENT

Use AI tools (e.g., Copilot, Claude, ChatGPT) to accelerate code generation and speed up automation development
Maintain full command of the underlying code and logic — able to read, validate, debug, and modify AI-generated code independently
Treat AI as a productivity and speed multiplier, not a substitute for engineering understanding; this role requires an engineer who happens to use AI well, not an AI prompt operator

INTEGRATION & TOOLING

Build integrations between internal platforms (PSA/RMM, ticketing, monitoring, cloud services) using APIs and webhooks
Work with REST APIs and scripting interfaces to connect disparate systems into cohesive workflows

TESTING & RELIABILITY

Test automations thoroughly before production deployment, including error handling and logging
Monitor deployed automation

📌 IT Automation Engineer (Bengaluru)
🏢 Netrio
📍 Bengaluru