Why Work Here

Headquarters is in Charlotte, NC
Recently expanded to nearshore
isolved ranked for SMB Payroll in 2023 Sapient Report
Voted top places to work in USA 2023

Job Description

We are looking for an experienced and creative user experience designer to drive evidence-based product decisions for our Human Capital Management application. Using design thinking methodologies, you will conduct research with HR professionals and employees to validate assumptions and guide feature development. The ideal candidate combines solid research execution skills with design capabilities, working within our Figma environment and contributing to our design systems practice.

Core Job Duties

Conduct user interviews, usability testing (moderated and unmoderated), and facilitate workshops with HR professionals, managers, and employees to validate assumptions and feature concepts
Create research plans and methodologies that align with product development cycles and business objectives




Synthesize research findings into actionable insights and translate them into design requirements and wireframes within Figma
Collaborate with design systems team to ensure research-validated patterns are documented and scalable across the platform
Present findings to stakeholders and work closely with product and engineering teams to implement research-driven decisions
Build and maintain research repositories while contributing to our evolving research practice and methodologies

Minimum Qualifications

Bachelor's degree in UX Design, HCI, Psychology, or related field
3-5 years of experience in UX design with demonstrated user research capabilities
Proven experience conducting user interviews, usability testing, and workshop facilitation
Strong portfolio showcasing both design work and research methodologies
Proficiency in Figma and experience working with design systems
Experience researching enterprise software users (HR professionals, managers, employees preferred)
Knowledge of both qualitat

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