Description
About WTW
Willis Towers Watson (NASDAQ: WTW) is a leading global advisory, broking and solutions company that helps clients around the world turn risk into a path for growth. With roots dating to 1828, Willis Towers Watson has 45,000 employees serving more than 140 countries and markets.
We design and deliver solutions that manage risk, optimize benefits, cultivate talent, and expand the power of capital to protect and strengthen institutions and individuals. Our unique perspective allows us to see the critical intersections between talent, assets and ideas — the dynamic formula that drives business performance.
Together, we unlock potential.
About the team
As a Health and Benefits Retention Specialist at Willis Towers Watson, one will be responsible for servicing & retaining all the accounts which are under management with complete ownership of retaining all those accounts. Meet client needs and commitments and providing solutions within the TAT for all renewals with specific focus on building relationships with clients & insurers.
Key Responsibilities




- Client Needs Assessment/Client Retention: Conduct thorough assessments of clients' insurance requirements by analyzing their existing coverage, evaluating risks, and understanding their financial goals. Effectively communicate and educate clients on available insurance products and their advantages.
- Relationship Building: Build and maintain strong relationships with clients to foster loyalty and long-term partnerships.
- Market Research: Stay updated with industry trends, market conditions, and changes in insurance regulations. Conduct regular market research to identify emerging opportunities, competitive pricing, and new insurance products that can benefit clients.
- Collaboration: Collaborate with internal teams to streamline processes and provide a seamless experience to clients.
- Ensure client service team understanding of client needs, service delivery methods, and the other framework relevant to

📌 Manager - Health & Benefits Retention West (Mumbai)
🏢 WTW
📍 Mumbai