Role Description

Management Level

A3

Role Summary

Independently provide administrative support and implement the various Workplace Management initiatives and actions as per the given guidelines

Performance Profile

Expectations From This Role

Part of a team and an individual contributor to a subsystem (Seat Allocation, Facility Management,

Access/ID control, Security System, Transportation, Stores) and works under supervision.

To maintain database and other relevant information
Be available on phone to answer significant queries and ensure resolution
Monitors and conducts security briefings and security education programs. Investigates or oversees

the investigation of losses and security violations and recommends corrective action.

Assists in the management of the physical security of operating facilities, equipment, and

documentation.

Manage, schedule, track and report the status of facilities
Plan, schedule and coordinate facilities support requirements
Plan job/work order priorities and resource requirements; perform quality assurance





FunctionsPerform Other Duties As Assigned Or Requested

Handling Client Visits
Handling Central Excise / STPI / SEZ
Handling Business Continuity & Disaster Recovery Strategies and Solutions

Typical Performance Measures

Accuracy and speed of query resolution
Efficiency in implementing various initiatives
Correctness of data and records maintained
Customer satisfaction
Accuracy of reporting and MIS

Performance Areas

Workplace Management Support

Maintain and update database and other information of employees of assigned account

Resolve / address queries of employees on day to day basis

Implement the various Workplace Management initiatives and actions as per the given guidelines

Implementation of established policies and procedures

Responsible for one or more components of the large execution plan / project and execute the same

within timelines

Properly operate and maintain the facility with a focus and occupant s

📌 Associate III (Chennai)
🏢 UST
📍 Chennai