Hexnode is a global leader in Unified Endpoint Management (UEM), trusted by over 100 countries and managing millions of devices worldwide. With a rapid pace of innovation, we have established ourselves as a dominant force across Apple, Windows, Android, macOS, Linux, and tvOS. Fuelling the transformation to a seamless ecosystem of connected tools, Hexnode is revolutionizing the enterprise software and cybersecurity landscape.
About the Role
As a Process Associate in the Sales Operations team, you will manage the end-to-end lifecycle of sales transactions, ensuring that our international sales teams (US/UK) have the operational support needed to close deals efficiently while maintaining perfect data integrity and financial compliance.
Responsibilities
- Order-to-Cash Management: Process customer contracts, sales orders, and invoices according to established global sales operations procedures.
- CRM Integrity: Maintain accurate and up-to-date customer and deal information within the CRM (Salesforce/HubSpot),
ensuring a "single source of truth" for the sales pipeline.
- Discrepancy Resolution: Proactively research and resolve billing or contract discrepancies between the sales team and the customer.
- Sales Support: Respond to inquiries from the global sales team regarding deal status, payment verification, and billing issues with qualified urgency.
- Sales Reconciliation: Reconcile monthly sales reports and accounts receivable data to ensure all closed-won deals are correctly billed and collected.
- Compliance & Policy: Ensure all sales activities adhere to company collection policies and revenue recognition standards.
- Reporting: Assist in the preparation of month-end sales performance reports and closing procedures.
Qualifications
- Experience: 4–5 years of skilled experience in Sales Operations, Accounts Receivable, or a Quote-to-Cash function.
- Offshore Expertise: Proven track record supporting US, UK, or other international sales terr
📌 Process Associate (Chennai)
🏢 exnode
📍 Chennai
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