Synchronoss Technologies (Nasdaq: SNCR), a global leader in personal Cloud solutions, empowers service providers to establish secure and meaningful connections with their subscribers. Our SaaS Cloud platform simplifies onboarding processes and fosters subscriber engagement, resulting in enhanced revenue streams, reduced expenses, and faster time-to-market. Millions of subscribers trust Synchronoss to safeguard their most cherished memories and important digital content.
We are seeking a full-time team member for our fantastic Network Operations Centre in India.
- This is a great chance to join a fantastic Team with phenomenal career opportunities.
- We welcome Freshers and Returners to the workforce. Diversity is at the heart of who we are.
- We are seeking quick learners with exceptional communication skills.
- The ideal candidates must have attention to detail, thrive in the NOC arena and be open to innovation and change.
- The current team are a diverse mix of agile and enthusiastic professionals who enjoy fast-paced career development and have fantastic opportunities to develop their careers with us.
- The ideal candidates must be comfortable in an NOC environment, ready to troubleshoot client-side issues, monitor the health of our systems and applications and specific Transformation project activities as we continue to grow our Team and business.
- Our NOC Engineers play a critical role for Synchronoss in delivering highly scalable and reliable cloud platform solutions to our customers.
- The NOC is at the heart of our Customer Success and all we do.
How you will help:
- Provide world class customer support to internal and external customers
- Monitor the networks to ensure its availability to all users
- Use your ability to manage multiple high priority issues under pressure
- Respond to automatically generated alarms produced by NOC monitoring software and by using tools and/or engaging Tier 2 & 3 support
- Facilitate Internal Bridge and send st
📌 NOC Engineer II (Bengaluru)
🏢 Synchronoss Technologies
📍 Bengaluru
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