Company Description

Organizations everywhere struggle under the crushing costs and complexities of "solutions" that promise to simplify their lives. To create a better experience for their customers and employees. To help them grow. Software is a choice that can make or break a business. Create better or worse experiences. Propel or throttle growth. Business software has become a blocker instead of ways to get work done.
There's another option. Freshworks. With a fresh vision for how the world works.
At Freshworks, we build uncomplicated service software that delivers exceptional customer and employee experiences. Our enterprise-grade solutions are powerful, yet easy to use, and quick to deliver results. Our people-first approach to AI eliminates friction, making employees more effective and organizations more productive. Over 72,000 companies, including Bridgestone, New Balance, Nucor, S&P; Global, and Sony Music, trust Freshworks' customer experience (CX) and employee experience (EX) software to fuel customer loyalty and service efficiency. And,



over 4,500 Freshworks employees make this possible, all around the world.
Fresh vision. Real impact. Come build it with us.

Job Description

Impact You Can Create
- Accelerate Revenue Growth: Drive continuous revenue expansion within your assigned portfolio by identifying high-value opportunities and consistently over-achieving quota.
- Transform Client Relationships: Pivot standard accounts into strategic partnerships, establishing yourself as a trusted advisor from the operational level up to the CXO suite.
- Champion Lifelong Value: Maximize customer lifetime value and brand loyalty by championing a growth mindset, proactively uncovering recent business problems, and crafting creative cross-sell and up-sell solutions.
- Bridge the Product-Client Divide: Act as a critical feedback loop, leveraging your cross-functional experience to translate client business needs into actionable insights for our internal teams.

Roles & R

📌 Account Manager (Chennai)
🏢 FreshWorks
📍 Chennai