Flex is the diversified manufacturing partner of choice that helps market-leading brands design, build and deliver creative products that improve the world.
A career at Flex offers the opportunity to make a difference and invest in your growth in a respectful, inclusive, and collaborative environment. If you are excited about a role but don't meet every bullet point, we encourage you to apply and join us to create the extraordinary.
Job Description
To support our extraordinary teams who build great products and contribute to our growth, we’re looking to add a Business System Analyst - Pilot Deployment & Playbook Handoff in India.
This role will deploy pilot solutions developed by the Future Factory team into sites and convert pilot learnings into robust, self-executable playbooks. The role will support site readiness, execution tracking, documentation, and structured handoff to Global Deployment teams for scalable rollout.
What a typical day looks like:
- Coordinate deployment of pilot solutions into selected sites, including readiness checks, stakeholder alignment,
execution planning, and deployment tracking.
- Work with solution managers, architects, site teams, deployment teams, support teams, and vendors to understand pilot scope, prerequisites, dependencies, and success criteria.
- Prepare robust, step-by-step playbooks that are clear, self-executable, reusable, and suitable for handoff to Global Deployment teams.
- Document deployment activities, configuration steps, validation checks, issue logs, lessons learned, risks, and site-specific considerations.
- Support training, walkthroughs, deployment dry runs, UAT coordination, go-live readiness, and post-deployment stabilization activities.
- Drive structured handoff to Global Deployment teams with complete documentation, known issues, support contacts, and improvement recommendations.
The experience we’re looking to add to our team:
- Education: Bachelor’s Degree in Information Technology, Engineering,
📌 Delivery Business Systems Analyst (Chennai)
🏢 Flex
📍 Chennai