Firstsource Solutions Limited, an RP-Sanjiv Goenka Group company is a global leader providing business process solutions and services spanning the customer lifecycle across Healthcare, Banking and Financial Services, Communications, Media and Technology, Retail, and other diverse industries.

Eligibility Criteria:
Fluent English communication is mandatory (excellent speaking, reading, and listening skills).
Ability to communicate confidently and professionally with international customers.
Valuable computer knowledge and basic typing skills.
Solid problem-solving and customer service skills.
Willingness to work in rotational/night shifts, if required.
Freshers and experienced candidates are welcome (if applicable).

Key Responsibilities:
Handle inbound and/or outbound customer calls professionally.
Resolve customer queries and concerns promptly.
Provide accurate product or service information.




Maintain quality standards and achieve performance targets.
Document customer interactions accurately in the system.

Note:

Only candidates with excellent English speaking, reading, and listening skills are eligible to apply.
Excellent communication and interpersonal skills
B.E ,B.Tech,B.Sc,Post-Graduation Freshers are not eligible
Please bring the original physical copy of any of your identification documents for verification.
Anyone who attended interview before 30 days are not eligible to attend walk-in.

Disclaimer: Firstsource follows a fair, transparent, and merit-based hiring process. We never ask for money at any stage. Beware of fraudulent offers and always verify through our official channels or @firstsource.com email addresses.

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