About us:
RRD GO CreativeTM, with more than three decades of expertise in business communications, marketing solutions, anddigital productivity solutions, we successfully help reimagine customer experiences for companies. Our three pillars of Global BrandSolutions, Smart Work Solutions, and Technology & Innovation Services transform the way businesses work for customers, buildingstrong brand loyalty.Our 8,000 experts in 42 locations work across various industries to co-create a future-ready business landscape. We adopt a consultativeapproach to digitizing every aspect of the Customer Journey so you can effectively translate a strategic vision of expansion and efficiencyinto a superior Customer Experience.



We help you effectively address customer needs so you can make Customer Experience your competitive differentiator.
RRD GO CREATIVE currently seeking Process Associate.
Handle customer queries via email/chat support in a timely and skilled manner
Perform data entry and data processing with high accuracy
Maintain and update records in internal systems
Ensure quality and productivity targets are met
Follow standard operating procedures (SOPs) and company guidelines
Identify and escalate issues when necessary
Maintain confidentiality of sensitive information

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