What will I be doing
Solution and configure Zenoti to meet customer s business processes
Solution, design and setup proof of concepts and pilots for the high priority and large customers ensuring successful implementations.
Extract, transform and load data across systems into Zenoti
Identify significant risks, unknowns, and define and drive mitigation plans
Address customer issues and concerns in a timely fashion to ensure customer satisfaction
Stay up-to-date with product knowledge, business flow, sales process and market dynamic.
Build expertise on data migration tools and techniques, legacy software data structures in order to improve the quality of customer onboarding experience
Maintain complete documentation and follow organizational processes to ensure the successful implementation of Zenoti products.
Ensure the adherence to SLAs, and key metrics according to the organization s goals and objectives
Coordinate with internal teams as needed to meet customer needs and requirements, while managing customer expectations.
What skills do I need
Prior experience in implementing software systems with hands-on experience in data transformation, system validation, and migration tasks.
Deep knowledge of features in MS Excel, working knowledge of database systems a plus
Ability to use tools/scripts to transform data for setting up customer sites
Ability to innovate and develop tools to enhance the migration process
Experience with data migrations and data mapping
Valuable to have knowledge of Web Design using HTML,
Ability to adhere to and develop quality checks to demonstrate the integrity of data migration from legacy systems into Zenoti
A technology-centric background
Robust logical, analytical, and problem-solving skills
Excellent communication skills
Can work in a fast-paced setting across multiple projects.
Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.