Project Role Description : Act as software detectives, provide a energetic service identifying and solving issues within multiple components of critical business systems.
Must have skills : SAP Cloud Application Lifecycle Management (ALM)
Good to have skills : NA
Minimum
5 year(s) of experience is required
Educational Qualification : 15 years full time education
Summary:
As an Application Support Engineer, you will act as software detectives, providing a agile service that identifies and resolves issues within various components of critical business systems. Your typical day will involve collaborating with team members to troubleshoot problems, analyzing system performance, and ensuring that applications run smoothly to support business operations effectively. You will engage with different teams to gather insights and feedback, which will help in enhancing the overall functionality and reliability of the systems you support. Your role will be pivotal in maintaining the integrity of business processes and ensuring that users have a seamless experience with the applications.
Roles & Responsibilities:
Expected to be an SME.
Collaborate and manage the team to perform.
Responsible for team decisions.
Engage with multiple teams and contribute on key decisions.
Provide solutions to problems for their immediate team and across multiple teams.
Facilitate knowledge sharing sessions to enhance team capabilities.
Monitor system performance and proactively address potential issues.
Qualified & Technical Skills:
Must To Have Skills:
Proficiency in SAP Cloud Application Lifecycle Management (ALM).
Strong analytical and problem-solving skills.
Experience with incident management and troubleshooting methodologies.
Familiarity with software development life cycle and application support processes.
Ability to work collaboratively in a team-oriented environment.
The candidate should have minimum 5 years of experience in SAP Cloud Application Lifecycle Management (ALM).
This position is based at our Bengaluru office.
A 15 years full time education is required.
Qualification 15 years full time education
📌 Application Support Engineer Karnataka (India)
🏢 Accenture
📍 India
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