Roles and Responsibility
Develop and implement comprehensive training programs to enhance employee skills and knowledge.
Conduct needs assessments to identify training gaps and develop targeted solutions.
Collaborate with cross-functional teams to align training objectives with business goals.
Design and deliver engaging and interactive training sessions.
Evaluate the effectiveness of training programs and recommend improvements.
Manage and maintain accurate records of training activities and participant feedback.

Job Requirements
Proven experience in training and development, preferably in a similar industry.
Excellent communication, presentation, and interpersonal skills.
Robust analytical and problem-solving skills with attention to detail.
Ability to work independently and as part of a team.
Experience with CRM/IT enabled services/BPO is desirable.
Solid understanding of adult learning principles and instructional design methodologies.

📌 Assistant Manager – Training International Delhi (India)
🏢 TP
📍 India