Front Office Executive

Role responsibilities
To receive the customer with a pleasant smile and wish them
To attend telephone calls politely and precisely adhering to telephonic etiquettes
To perceive if the client is a recent client or an old client (Already registered)
To get the information about purpose of visit and guide them to the concerned Consultant department
To collect the reference letters if any and shall duly informed to marketing team
To make an entry of the referred doctors name and address in the computer
To make a note on the form and in the computer if the doctor referred was the primary consultant or a reference letter from other sources
To handover the client folder to the concerned OPD
To capture the source of awareness of the customer




To guide the visitors to the concerned room / departments
To answer various queries of the customer
To prepare the Daily statistics report
To adhere to the safety norms of hospital and to follow both customer / staff safety

Preferred candidate profile

One plus years of Experience in Front Office

SRIKAMATCHI MEDICAL CENTRE

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📌 Front Office Executive Tamil Nadu
🏢 SriKamatchi Medical Centre
📍 Tamil Nadu