A telecaller is responsible for engaging with potential and existing customers over the phone to generate leads, promote products or services, and maintain customer relationships.

Key Responsibilities
Outbound and Inbound Calls: Initiate calls to prospective clients to promote products or services and respond to incoming customer queries or support requests Indeed+2.
Lead Generation: Identify potential customers, gather information, and create a pipeline for the sales team Internshala+1.
Customer Engagement: Build rapport, understand customer needs, provide solutions, and influence prospects to enter the sales funnel Indeed+1.
Data Management: Record customer interactions, feedback, and follow-up requirements accurately in CRM systems factohr.com+1.
Sales Target Achievement:



Meet or exceed daily, weekly, and monthly targets for sales, lead generation, or customer interactions factohr.com+1.
Market Awareness: Stay updated with market trends to better serve customers and provide feedback to improve products or services factohr.com+1.
Customer Service: Handle complaints, provide information, and ensure customer satisfaction Internshala+1.
Collaboration: Work closely with sales and marketing teams to align strategies and improve campaign effectiveness Role & responsibilities

Preferred candidate profile

📌 Tele Caller Tamil Nadu (India)
🏢 Silversky Builders
📍 India