It Helpdesk Support Specialist Maharashtra (India)

It Helpdesk Support Specialist Maharashtra (India)

30 Jul
|
Advanced Manufacturing Tech Solutions PTE. LTD. (AMTSOL)
|
India

30 Jul

Advanced Manufacturing Tech Solutions PTE. LTD. (AMTSOL)

India

Job Title: IT Helpdesk Support Specialist - Laboratory
IT (Pharmaceutical Manufacturing) Overview: We are seeking an
experienced IT Helpdesk Support Specialist to join our team and
provide technical assistance for Laboratory IT systems in
pharmaceutical manufacturing. The ideal candidate will have
expertise in IT support, familiarity with GXP and GMP regulations,
and a strong background in supporting laboratory operations. This
role offers an exciting prospect to contribute to the efficiency
and compliance of our laboratory IT infrastructure within the
pharmaceutical manufacturing setting. Key Responsibilities:
Provide technical support and troubleshooting assistance for
Laboratory IT systems, including hardware, software, and network
infrastructure. Collaborate with laboratory staff and IT teams to
address technical issues, ensure system reliability, and minimize
downtime in compliance with GXP and GMP regulations. Perform
routine maintenance tasks, including system updates, backups, and
security patches, to maintain the integrity and security of
laboratory IT systems.



Assist in the implementation of recent IT
systems and technologies, ensuring seamless integration with
existing laboratory workflows and compliance requirements. Document
support activities, including incident reports, service requests,
and resolution procedures, to maintain a comprehensive record of IT
support activities and compliance efforts. Stay updated with
industry trends and best practices in Laboratory IT support,
GXP/GMP regulations, and emerging technologies to enhance the
efficiency and effectiveness of IT support services. Qualifications
and Requirements: Bachelor's degree in Computer Science,
Information Technology, or a related field. 5 to 7 years of working
experience Proven experience in IT support roles, preferably in a
laboratory or pharmaceutical manufacturing environment. Familiarity
with GXP and GMP regulations, with experience in implementing and
maintaining compliant IT sy

📌 It Helpdesk Support Specialist Maharashtra (India)
🏢 Advanced Manufacturing Tech Solutions PTE. LTD. (AMTSOL)
📍 India

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