Contact potential or existing customers to inform them about a product or service using scripts.
Answer questions about products or the company.
Ask questions to understand customer requirements and close sales.
Direct prospects to the field sales team when needed.
Enter and update customer information in the database.
Take and process orders in an accurate manner.
Handle grievances to preserve the company’s reputation.
Go the “extra mile” to meet sales quota and facilitate future sales.

Requirements
Proven experience as telesales representative or other sales/customer service role.
Proven track record of successfully meeting sales quota preferably over the phone.
Positive knowledge of relevant computer programs (e.g.Excell,word, CRM software) and telephone systems.
Ability to learn about products and services and describe/explain them to prospects
Excellent knowledge of English,Hindi.
Excellent communication and interpersonal skills.
Cool-tempered and able to handle rejection.

📌 Telesales New Delhi
🏢 Inext Logistics
📍 New Delhi