Job Description
Build customer relationships with Existing Members.
Manage customer communication - Oral / Written.
Resolve customer issues within the TAT.
Improve customer care by giving better service to the members.
Expand customer base by pitching Upgradation to Members and increase in revenue.
Skills required - Communication Oral / Written, Customer service, Problem-Solving, Negotiation, Time management, Computer, Target Oriented.
Reporting To - Branch Manager/ Regional Manager.
Candidate Profile required
Education – Graduate / Post Graduate from renowned university
Years of Experience
Minimum two years in CRM
Compensation
Salary: As per industry standards + incentives. Perks – Travel Allowance