Apart from L1 activities, L2 will help L1 in any of the activities.
Installation and configuration of WebSphere and IBM
Creation of Data sources, Clusters and adding of servers to cluster.
Creation of JMS servers, Deployment activities.
Trouble shooting application slowness and provide the necessary action plans.
Creation of CR for configuration changes on servers.
Applying Security Patches.
Creation of POA and roll back plans for any changes.
To make configuration related changes.
Preparation & making necessary changes on servers for DR Drill Activities
To work on closure towards Hardening and VA related points.
Migration and Upgradation of WebSphere and IBM/Apache
Creation and renewal of SSL Certificates.
Integration of WebSphere with webserver IBM/Apache




To Stop and Start the WebSphere Standalone and Cluster servers as per SOP.
To monitor Heap size and check for the logs for out of Memory.
To take thread dump and provide to concern person.
Check for Middleware related OS parameters like disk space utilization, open files, Nproc and CPU utilization.
Checking and closing tickets.
Sharing of application related logs and files.
Monitoring of IBM /Apache Http server or checking for any 500 or 404 errors.
Sharing of Access and error related logs of WebSphere and IBM
Shadowing L2 engineer if any changes being made on servers.

📌 Middleware Websphere Administrator Pune
🏢 Clover Infotech Private
📍 Pune