Job description

Title : Hostess

Location : Mosque Road , Bengaluru

Experience- Min 1year

Job
Summary:

The Hostess is responsible for
greeting and welcoming guests to the restaurant or establishment, managing
reservations, and ensuring a smooth and positive dining experience. They are
the first point of contact for customers and play a key role in creating a
welcoming atmosphere.

Key
Responsibilities:
Greeting Guests:
Warmly greet customers as they arrive and thank them
as they leave.
Guide guests to their tables and provide them with
menus.
Reservation Management:
Handle reservations and maintain an updated
reservation system.
Manage walk-ins and ensure seating arrangements are
timely and organized.
Customer Service:
Ensure customers are satisfied with seating
arrangements and assist with any special requests.
Communicate guest preferences and requests to
waitstaff or management.
Maintaining Waitlists:
If the restaurant is full, maintain a waitlist and
ensure guests are informed about expected wait times.
Coordination with Staff:
Work closely with the kitchen, servers, and management
to ensure smooth operation.
Communicate special requests or issues to the
appropriate team members.
Maintaining Cleanliness:




Ensure the entryway, dining area, and restrooms are
clean and presentable.
Assist in clearing tables when necessary.
Providing Information:
Answer phone calls and provide information about the
restaurant's menu, hours, and services.
Handling Complaints or Issues:
Address guest concerns or complaints promptly and
professionally, escalating to management when necessary.
Assisting with Special Events:
Help with the preparation and management of special
events or parties, including seating arrangements and guest services.

Skills:
Customer Service:
Excellent interpersonal and communication skills with a focus on guest
satisfaction.
Multitasking:
Ability to manage multiple tasks simultaneously, such as greeting guests
and managing reservations.
Organizational Skills: Ability to maintain a clean and organized workspace,
including managing guest waitlists and reservations.
Professionalism:
Friendly, approachable demeanor with the ability to maintain composure in
busy or challenging situations.
Attention to Detail:
Ensuring that guests have a seamless and enjoyable experience, with
attention to seating, ambiance, and servic

📌 Hostess Bengaluru
🏢 White Force
📍 Bengaluru