Prescription Filling
To attend the doctor’s prescription at the sales counter and advise the dosage of medicines to the patients
Dispense drugs pursuant to a prescription issued by the doctor. In case the prescribed medicines not available, arrange the same from the in-house pharmacies for the honor of 100% prescription. Substitution of medicines is to be consulted with the doctor
Cross-check the issuing medicines with bill with regard to patient name, items name, quantity, expiry and acknowledge the bill
Customer Service
To counsel the patients /customers on health, reaction of medicines
To maintain valuable relations with customers/doctors
To maintain free home delivery register and follow-up the medicines deliveries to the customers in time
Handle all the inbound calls primarily focusing on drug information, patient counselling/education and free home delivery orders. In addition, handle patient queries and issues with respect to drug therapy and drug information
Handle cash in billing counter as and when required
Cold Chain Management
Storing the drugs under proper conditions of refrigeration and security
Inventory Management & Sales
To enter stocks in computer and take printout of receipt from stores(RS) for cross-checking with items issues list from stores
To maintain record for no stock items and follow-up the same
Ensure that 100% physical stock is tallied according to category (Tablets, Syrups, Injections, Fluids, Ointments, Liquids, Capsules, Powders, Drops, Surgicals, and Miscellaneous) twice a week. Daily rack wise verification of fast moving items
Ensure shift hand-over and take-over is given before leaving the work area
Focus on sales and strive to attain the target of the pharmacy
Check quantity, MRP, batch number and date of expiry of the received items
Bill management
Perform any other job assigned by the in-charge as per exigencies of work
Compensation & Advantages
This job is on company rolls offering competitive pay, benefits and attractive incentives.
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