Business & Market Research
Conduct secondary research based on client’s specifications with a high degree of accuracy, consistency and in a timely manner
Research requirements may encompass (but are not limited to) company profiles, industry overviews, current awareness updates, competitor landscapes etc.
Depending on client industry, you may also be required to process specific information access queries. However, these will not require any specialized knowledge (e.g. law firm client requests will not require access to expert legal knowledge or content)
Provide support to operations during time-critical situations
Interact directly both by telephone and email with global clients
Work collaboratively with clients and team members to produce high-quality research outputs/reports using client and internal templates
Required Skills/Abilities:
Excellent verbal and written English language communication skills
Should be able to quickly understand and process information from multiple sources and present findings in logical and creative manner to clients
Should possess basic knowledge/understanding of analytical frameworks (e.g. SWOT, PESTLE, 5 Forces etc.)
and be able to assess strengths, weaknesses, trends etc. from a given dataset
Extremely high level of attention to detail
Research-oriented and analytical mind set
Team player
Competent in MS Office (Word, Excel, Outlook, PowerPoint)
Technical Skills:
Robust research skills including awareness of how to optimize results on search engines like Google
Enhanced problem solving skills using creative and lateral thinking
Superior report writing and data presentation abilities
Prior knowledge of databases such as LexisNexis, Statista, Factiva, D&B; Hoovers, and others is advantageous but not mandatory
Functional Skills:
Organised and methodical
Punctual and time-sensitive
Pro-active communicator
Valuable interpersonal skills
Flexibility
Client focus
Education and Experience:
Post – Graduate/Graduate in any discipline. While no specific field of study is mandated for this role, fulfilling the ‘Required Skills’ criteria is essential
Previous experience working in an information / research role