30 Jul
|
The Indian Hotels
|
India
30 Jul
The Indian Hotels
India
Job Responsibilities
*Drives Revenue through the selling and up selling of reservations, room types and additional items.
*Provides qualitative customer service on every call.
*Answers customer inquiries, providing skilled assistance to potential and existing guests on every call.
*Prepares daily reports like Business on Books, cancellation and creation report, VIP Arrival.
*Upsells products and accomodations whenever possible.
*Prepares accurate input of all data required to complete transaction.
*Ensures prompt & accurate reverts for all room related queries.
Job Requirements
*Reviews audit findings - Safety/Hygiene and TPAM (Taj Positive Assurance Model) and takes corrective measures to ensure full compliance.
*Prepares the internal audit checklists as per the IHCL Safety Guidelines.
*Adheres to all departmental legal compliances.
📌 Reservations Associate Hyderabad (India)
🏢 The Indian Hotels
📍 India