Explore your next chance at a Fortune Global 500 organization. Envision creative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day. We know what it takes to lead UPS into tomorrow—people with a unique combination of skill + passion. If you have the qualities and drive to lead yourself or teams, there are roles ready to cultivate your skills and take you to the next level.

Job Description:

This position performs general administrative responsibilities including preparation of reports using various software packages, compilation of information from various sources, and handling small scale projects. He/She performs general office duties that may include word processing, data entry, auditing documents, answering phones, distributing mail, reserving conference rooms, coordinating meetings and other duties as assigned. This position may deal with confidential material on a regular basis.

The CIS Sr. Assistant will be responsible to assist and respond to customer inquiries concerning their invoices while meeting the department




The applicant should have good communication and analytical skills and should be systematic in his approach. The position mandates emphasis on quality and a positive customer experience for both internal and external customers.

Job Duties:
Proficient in thorough research, handling email escalations, problem solving and analysis skills used to determine appropriate course of action.
Proactive follow up with internal and external customers may be needed to eliminate future discrepancies.
Must meet above minimum acceptable requirements for both quantity and quality elements on a consistent basis.

Skills Necessary:
Excellent written and verbal communication skills.
Excellent interpersonal skills.
Analytical and problem solving skills.
Decision making skills.
Must be customer focused.
Need to comprehend and cater respective email request accordingly.
Self-Driven.
Solid Customer Orientation, understanding customer services issues.
Knowledge of MS office.

Employee Type:

Permanent

UPS is committed to providing a workplace free of discrimination, harassment, and retaliation.

📌 F&a Admin Assistant Ii Pune
🏢 UPS India
📍 Pune