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Role - Sales Executive

Location- Tirupati

Responsibilties:-
Responsible for achieving daily / weekly / monthly targets as specified by the BM
Maintain & follow grooming standards as specified in the SOP Manual
Adhere to Enquiry Management & Booking Process as specified in the SOP Manual
Responsible for handling enquiries through Walk-in, Telephonic, Email, City PSA & Travel Agents
Ensure that the customer is provided with complete details pertaining to the product & cost 6. Responsible for relationship building and servicing the city PSA & TAs
To maintain query turnaround time as per SOP
Initiate tele sales calls for follow-ups & closure of sales bookings
Responsible for coordinating with the service team for the post-sale process
Maintain Daily Sales Report
Responsible to maintain their enquiries in a database for future follow-ups and to regularly send emails on current offers




Responsible for maintaining Customer Satisfaction levels @ min 95% during the entire customer interaction
Adhere to company policy and systems
Ensure zero monetary losses by cancellation of liabilities and timely collections
Ensure minimal risk-related exposure for the organisation by doing all necessary due diligence.
Ensure compliance to systems and processes as per audit requirements.
Ensuring Business Losses are reduced.
Attending to customer escalations and resolving them in a timely manner.
Identify recent revenue generation opportunities for distribution expansion and ensuring repeat business opportunities
Understanding the market and gaining competition insights and accordingly changing plans and strategy.

Requirments:-

HSC/ Bachelors degree in any related field.

1 to 3 years of experience in travel sales

Solid verbal and written communication skills to handle enquiries across multiple channels.

📌 Sales Executive Tirupati
🏢 Thomas Cook India
📍 Tirupati