30 Jul
|
Food Tech
|
Hyderabad
30 Jul
Food Tech
Hyderabad
We are looking for a customer-focused Key Account Manager to manage corporate client relationships, ensure seamless service delivery, and drive customer satisfaction within workplace dining and cafeteria solutions environments.
Location: Hyderabad
Responsibilities
• Act as the primary point of contact for assigned corporate clients.
• Build and maintain robust client relationships and stakeholder engagement.
• Manage client queries, concerns, and escalations in a timely manner.
• Coordinate with internal teams to ensure smooth service delivery and operational excellence.
• Understand client requirements and provide customized solutions.
• Conduct regular client reviews and ensure high levels of customer satisfaction.
• Identify opportunities for account growth and business expansion within existing accounts.
• Drive client retention through proactive relationship management.
Desired profiles:
• Graduate with experience in Key Account Management, Client Servicing, Customer Success, or Relationship Management.
• Solid communication, stakeholder management, and problem-solving skills.
• Ability to manage multiple priorities in a fast-paced workplace.
• Experience in Corporate Food Services, Workplace Dining Solutions, Cafeteria Management, Hospitality, Aviation, or Facility Management preferred.
• Immediate joiners preferred.
Qualifications
Bachelor's degree or equivalent experience Hotel/Hospitality/ in Business
3+ years' of relevant work experience
Fluency in Microsoft Office suite (Outlook, Excel, Word, PowerPoint, etc.)
Excellent written and verbal communication skills
📌 Key Account Manager Hyderabad
🏢 Food Tech
📍 Hyderabad