Technical Documentation Manager (AWS & CASH Platform)

WFO/Chennai

Overview

We are seeking a detail-oriented and highly skilled Technical Documentation Manager to lead the creation, organization, and maintenance of documentation for our AWS and CASH Platform team. This role is critical in ensuring that all technical processes, systems, and workflows are clearly documented, up to date, and easily accessible.

The ideal candidate is an exceptional writer with strong English proficiency and a solid understanding of AWS environments.

Key Responsibilities
Own and manage all technical documentation for the AWS and CASH Platform team
Create clear, concise, and user-friendly documentation (architecture, SOPs, runbooks, APIs, onboarding materials)
Collaborate with engineers, architects, and stakeholders
Ensure documentation is accurate and up to date
Establish documentation standards and templates
Maintain documentation repositories (Confluence, SharePoint, Git)
Review and improve content quality
Support compliance and audit requirements
Identify and fill documentation gaps

Required Qualifications




Exceptional written and verbal communication skills in English
Experience writing and managing technical documentation
Solid attention to detail and organization
Basic to intermediate AWS knowledge (EC2, S3, Lambda, IAM, VPC)
Ability to simplify complex technical information
Experience working with technical teams
Familiarity with documentation tools

Preferred Qualifications
Experience with AWS settings
Knowledge of DevOps or software development
Experience documenting enterprise or internal platforms
Familiarity with Git or API documentation tools
Agile/Scrum experience

Skills & Competencies
Excellent writing, editing, and proofreading
Solid communication and collaboration
Self-motivated and independent
Highly organized
Problem-solving mindset

Why This Role Matters

This role ensures that critical knowledge across the AWS and CASH Platform team is captured, maintained, and accessible—reducing operational risk, improving efficiency, and enabling scalability.

Interested candidates can share their resumes at

📌 Technical Documentation Manager Chennai
🏢 CBTS
📍 Chennai