Job Summary

We are looking for a proactive D2C Operations Executive / Manager to manage end-to-end backend ecommerce operations on Shopify and Unicommerce. The role involves product listing, website merchandising, inventory synchronization, order management, Shopify app management, and ensuring seamless day-to-day D2C operations.

Key Responsibilities
Manage Shopify backend, including product listings, pricing, inventory, collections, and website merchandising.
Maintain accurate product information, offers, inventory, and promotions.
Manage Shopify apps and third-party integrations.
Handle inventory and order management through Unicommerce, ensuring accurate stock synchronization.
Oversee the complete order lifecycle, including fulfillment, returns, refunds, and RTO management.
Coordinate with warehouse, logistics, customer support, finance, and tech teams for smooth operations.
Configure discounts, payment gateways, shipping rules, and troubleshoot operational or integration issues.
Support product launches,



campaigns, and sale events with complete backend readiness.
Monitor operational reports and identify process improvement prospects.

Requirements

2–5 years of experience in D2C Ecommerce Operations.

Hands-on experience with Shopify and Unicommerce.

Solid understanding of inventory management, order fulfillment, payment gateways, logistics, returns, and RTOs.

Experience with Shopify apps, website merchandising, and third-party integrations.

Proficiency in Excel/Google Sheets and ecommerce reporting.

Robust analytical, problem-solving, and stakeholder management skills.

KPIs

Order Processing & Fulfillment SLA

Inventory Accuracy & Synchronization

Product Listing Accuracy

Order Cancellation & RTO Management

Website Issue Resolution

Operational Efficiency & Customer Experience

📌 C Operations Manager Noida
🏢 Pebble
📍 Noida