As an Assistant Manager – Collections, you will be responsible for leading end-to-end collections for assigned unsecured loan portfolios across the Maharashtra region. The role focuses on driving robust recovery performance through effective portfolio management while ensuring adherence to regulatory and organizational compliance standards. You will be accountable for overseeing collection operations across the region, optimizing recovery strategies, and delivering a consistent, customer-centric collections experience.
KEY RESPONSIBILITIES
• Manage assigned collection portfolio across risk buckets.
• Drive monthly collection and recovery targets.
• Coordinate with Credit, Risk, Sales, Operations, and Finance teams.
• Manage third-party agencies and in-house collection teams.
• Track daily,
weekly, and monthly collection performance.
• Prepare MIS reports and portfolio analysis using Excel.
• Ensure regulatory and ethical collection practices.
• Support audits and compliance reviews.
QUALIFICATIONS & SKILLS
• Bachelor’s or Master’s degree from a recognized university.
• 5–8 years of experience in Unsecured Business Loans or Personal Loans collections.
• Robust working knowledge of MS Excel.
• Excellent stakeholder management skills.
• Fluent in Hindi and English.
• Marathi language proficiency is an added advantage.
• Ability to work in a target-driven, rapid-paced environment with ownership mindset.