30 Jul
|
JMD Technologies
|
Jaipur
30 Jul
JMD Technologies
Jaipur
Hiring: Customer Support Specialist – Thai Language | Jaipur | 10–11 LPA
Location: Jaipur
Experience: 6 Months – 1 Year (Customer Support/BPO)
Work Mode: Work From Office / Work From Home (as per business requirement)
Working Days: 5.5 Days a Week
We are looking for Thai-speaking Customer Support Specialists who are passionate about delivering exceptional customer service and providing support to international customers.
Key Responsibilities:
Handle customer queries via Voice, Email, and Chat .
Resolve customer issues while ensuring a high level of customer satisfaction.
Document customer interactions accurately in the CRM system.
Meet performance metrics such as AHT, FCR, and CSAT .
Escalate complex issues to the appropriate internal teams when required.
Required Skills:
C1 Level proficiency in Thai (written and spoken) is mandatory.
Good communication skills in English .
6 months to 1 year of experience in International Customer Support/BPO .
Basic knowledge of CRM tools and MS Office .
Comfortable working in a rapid-paced, customer-focused environment.
Willingness to work in rotational shifts and a 5.5-day workweek.
Eligibility:
Graduate in any discipline.
Undergraduates with relevant customer support experience may also be considered.
Why Join Us?
Market-competitive salary package.
Comprehensive training and development.
Global work environment.
Excellent career growth prospects.
Interested candidates can share their updated resume or reach out directly for more details.
📌 International Customer Service Jaipur
🏢 JMD Technologies
📍 Jaipur