Overview
TekWissen Group is a workforce management provider throughout India and many other countries in the world. The below job chance is to one of our clients who is a leading industrial technology company (founded 1978; based in Westminster, Colorado) that connects the physical and digital worlds through GPS, laser, and software solutions.

Position: Salesforce Agentforce Specialist
Locations: Chennai
Job Type: Contract
Work Type: Onsite

Job Description:
We are seeking a highly skilled Salesforce Agentforce Specialist to lead the design, implementation, and governance of our autonomous AI agents.
In this role, you will transform our customer service, sales, and operations by building intelligent agents that do not just chat, but actively execute tasks and workflows.
You will bridge the gap between business requirements and technical AI orchestration—leveraging Data Cloud, building accurate prompts, and designing multi-agent environments while adhering to strict trust and security standards.

Key Responsibilities:

Agent Design & Orchestration:




Configure AI Agents: Design and deploy autonomous agents using Agent Studio utilizing Topics, Instructions, and Actions (TIA) to handle complex business scenarios.
Action & Workflow Integration: Build and connect standard and custom agent actions by integrating Salesforce Flows, Apex actions, and external APIs.
Multi-Agent Interoperability: Architect agent-to-agent communication protocols and utilize the Model Context Protocol (MCP) and Agent APIs for cross-platform workflows.

Prompt Engineering & Grounding
Prompt Architecture: Author, manage, and optimize scalable prompt templates in Prompt Builder using field generation and flex types.
Data Grounding: Implement robust grounding techniques using structured and unstructured business data to prevent AI hallucinations and ensure highly relevant agent responses.

Data Strategy & Data Cloud
Data Library Management: Leverage the Agentforce Data Library t

📌 Salesforce Agentforce Specialist Bengaluru (India)
🏢 Tekwissen India
📍 India