Please read before applying:
We’re looking for a Strategic Account Manager with 3–5 years of agency experience, based in Bangalore. The role requires strong experience in client management, performance marketing strategy, and cross-platform coordination. The ideal candidate has worked closely with performance-driven brands, overseen media planning and execution, and ensured delivery on ROI and growth metrics. Robust analytical, communication, and relationship management skills are essential to succeed in this role
As a Strategic Account Manager, you will play a crucial role in managing and nurturing client relationships, overseeing project execution, and driving strategic initiatives. You will be the primary point of contact for clients, ensuring their needs are met and their business objectives are achieved. This role requires a deep understanding of market trends, solid project management skills, and the ability to develop and implement effective strategies.
Key Responsibilities:
Client Servicing/Relationships:
● Manage external stakeholder relationships and build solid,
lasting connections with clients.
● Act as the primary point of contact for clients, addressing their needs and managing expectations.
● Align services with clients' business objectives and regularly communicate updates and feedback.
● Ensure client satisfaction (CSat), revenue growth, and client retention.
Project/Account Management:
● Oversee the execution of projects from initiation to completion.
● Develop project timelines, allocate resources effectively, and monitor progress to ensure timely delivery.
● Review presentations, reports, and creative assets for accuracy and quality.
● Provide feedback and guidance to team members to improve deliverables.
● Implement standards and processes to maintain consistent quality.
● Track revenue and goals, ensuring alignment with client and company objectives.
● Identify upsell and cross-sell opportunities to maximize client value and deepend share of