Role Purpose:
Drive revenue growth across the UK, Middle East and other markets for the Awards, Events, Public Training and related commercial portfolio through proactive outbound client engagement, lead conversion, pipeline management, and customer reactivation activities.
The role will play a critical part in growing the Awards and Events business by identifying opportunities, re-engaging dormant and prospective clients, nurturing leads through the sales funnel, and converting interest into confirmed revenue.
Act as a trusted commercial advisor to prospective and existing customers, understanding their needs and recommending appropriate British Safety Council solutions that maximise customer value and commercial outcomes.
Capture and share Voice of Customer insights from client interactions to influence continuous improvement, enhance commercial proposition, and strengthen customer engagement.

Key Responsibilities
Proactively generate and convert business opportunities across the UK, Middle East and other markets through outbound calling, email outreach,



follow-up campaigns, and lead nurturing activity.
Re-engage dormant, historic, and lapsed Awards / Events prospects to rebuild pipeline and drive revenue recovery
Build, manage and maintain a healthy pipeline of prospective opportunities, ensuring consistent progression through the sales funnel.
Own lead progression from initial contact through conversion, ensuring disciplined follow-up and momentum at every stage.
Identify and proactively pursue recent business prospects through prospect research, outreach campaigns, referrals, and market engagement activity.
Convert leads and opportunities into confirmed revenue across multiple product lines
Maximise conversion through solid commercial conversations, objection handling, and solution-based selling
Follow up all campaign-generated leads within defined SLA
Support strategic campaigns aimed at Awards participation, event attendance, and commerci

📌 Customer Advisor Mumbai (India)
🏢 British Safety Council India
📍 India