Job Responsibility
Responsible for the receipt, logging, and documentation of product complaints.
Responsible for coordinating with relevant departments to identify the root cause of complaints using different investigation tools.
Responsible for coordinating with relevant departments to identify the root cause of complaints using different investigation tools.
Responsible for the compilation of CIRM and follow-up on CAPA actions.
Responsible for submitting investigation reports to regulatory authorities, marketing departments, and complainants.